Discuss the five performance objectives of an operation.

support your answers with figures and examples related to the case study if any ,, any additional information should be related to “Kuwait industry market” as much as it possible. you have to write in essay form (introduction , paragraphs , conclusion

Question 1 (400 words, 40 marks)

Taking the example of the Dabbawala service as an example, discuss the five performance objectives of an operation.

Question 2 (300 words, 30 marks)

Why does the Dabbawalas’ service offer such an amazing dependability?

Question 3 (300 words, 30 marks)

What do you think are the main threats to this service?