Contents TOC o 1-3 h z u HYPERLINK l _Toc376519206 Abstract PAGEREF _Toc376519206 h 1 HYPERLINK l _Toc376519207 1.0 INTRODUCTION PAGEREF _Toc376519207 h 2 HYPERLINK l _Toc376519208 1.1. Background/Overview PAGEREF _Toc376519208 h 2 HYPERLINK l _Toc376519209 1.2. Problem Statement PAGEREF _Toc376519209 h 3 HYPERLINK l _Toc376519210 1.3. Significance PAGEREF _Toc376519210 h 6 HYPERLINK l _Toc376519211 1.4. Aims and Objectives (Research Questions) PAGEREF _Toc376519211 h 8 HYPERLINK l _Toc376519212 1.5. Scope of Project PAGEREF _Toc376519212 h 9 HYPERLINK l _Toc376519213 2.0 LITERATURE REVIEW PAGEREF _Toc376519213 h 10 HYPERLINK l _Toc376519214 2.1. Background of Aviation Industry PAGEREF _Toc376519214 h 11 HYPERLINK l _Toc376519215 2.2. Current Trends in the After-Sales Service for Aero Engines PAGEREF _Toc376519215 h 15 HYPERLINK l _Toc376519216 2.2.1. Innovative Business Models PAGEREF _Toc376519216 h 15 HYPERLINK l _Toc376519217 2.2.2. Collaborative Business Practices PAGEREF _Toc376519217 h 17 HYPERLINK l _Toc376519218 2.2.3. Forecasting and Simulation Models in the Aero Engine Industry PAGEREF _Toc376519218 h 20 HYPERLINK l _Toc376519219 2.2.4. Modern