Explain how the Voice of the Employee supports improved internal processes (Voice of the Business), and how the Voice of the Business supports customer satisfaction (Voice of the Customer).

Explain how the Voice of the Employee supports improved internal processes (Voice of the Business), and how the Voice of the Business supports customer satisfaction (Voice of the Customer).

 

Explain how the Voice of the Employee supports improved internal processes (Voice of the Business), and how the Voice of the Business supports customer satisfaction (Voice of the Customer). First of all, Voice of the employee is the needs, desires, hopes and preferences of all employees within an organization. For example, health care, wages and some other benefits are the voice from the employees; it is something that employees ask from employer. Secondly, The Voice of the business is a…

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