Creating a Workflow Chart: Improvement of Preoperative Check-In Process for Surgery

Creating a Workflow Chart: Improvement of Preoperative Check-In Process for Surgery

Introduction

Efficiency within an organization depends upon the processes they develop and utilize.  Workflow is used to describe actions and their execution of tasks in a uniformed order (McGonigle, D. & Mastrian, K., 2018).  In order to define workflow, one must use it to obtain an end result such as creating and adding value to a process that needs further improvement and developing for added value.  Workflow optimization is achieved by analyzing each step in the process and implementing changes that will provide a more effective way to complete it (McGonigle & Mastrian, 2018). However, before analyzing the workflow one needs to understand the current process that is being performed. Flowcharts provide a simple way to gain this understanding by planning each stage of the task from beginning to end (U.S. Department of Health & Human Services, n.d.).  Attempting to streamline the check in and preoperative process will reduce the time from the preoperative area to surgery, assist with preventing errors in the process, improve the patient experience and reduce costs associated with delays to surgery.

Therefore, the purpose of this paper is to create a flow chart of an activity, analyze each step in the process, and propose changes that will expedite improvements.

Explanation of Flowchart and Process

The process chosen for this workflow analysis is the current action of placing preoperative patients in the preoperative setting from the check in process up to actual release for surgery.  This current process is unorganized, inefficient, time consuming and often leads to delays in surgery at the beginning of each day which trickles down to the surgeries scheduled throughout the remainder of the day.  The unit secretary currently makes room assignments and retrieves the patient from the check in area and places that patient into the appropriate room assigned.  The charge registered nurse which is the nurse lead for the department does not presently make the room assignment. The patient chart is placed in an obscure area that has no appropriate chart placement deposit. The chart is carelessly placed in an area which is near the appropriate room such as on a common workflow desk, however, the preoperative nurses are not always alerted to this placement and are, therefore, unaware a patient has been placed in a room. Basically, each preoperative nurse functions not only as the primary nurse for each patient but also as the unit secretary, nursing assistant, transporter, and “chart hunter.”

This process does not allow the preoperative nurse to determine who is waiting to be processed for surgery.  The nursing assessment is performed after the placement of a room assignment by way of obtaining consent, placing an I.V., reconciling medications and obtaining a current health history. This preoperative assessment time also allows the nurse to determine whether or not all the necessary documents are signed by the physician. However, while preparing the patient for surgery, the nurse often forgets to check for documents, lab orders, and preoperative drug orders.  This process is not efficient as there is no step by step systematic way for the nurses to make sure the patient has all the necessary criteria met for surgical intervention. The preoperative area currently holds approximately 10 patients at one time.  Each preoperative nurse spends 30-45 minutes preparing a patient for surgery.

The following workflow chart in

Figure 1

depicts the sequence of events as they are currently being executed from patient check in to the patient being taken to the operating room.  This flowchart explains the process of the patient currently checking into the preoperative area and then retrieved for surgery.  The process flowchart goes on to explain the functions of the nurse process currently, anesthesia involvement, and physician interaction.  Should all of the criteria be met the patient, per the flowchart, continues to surgery.  If all of the steps are not completed, surgery is then delayed which is often the case.




Flowchart of Check In Process and Preoperative Assessment

Figure 1

Evaluation of Current Process

The current metrics being used to evaluate the effectiveness of the workflow process is by word of mouth as there is no technological system in place designed to alert the preoperative nurses about the status of upcoming patient placement and preoperative assessments.  The current process is not efficient as the process of room placement, chart placement, obtaining a current health history, acquiring necessary documentation and placing the IV should be a relatively simple process but steps are often missed, orders not completed, and documentation not signed.   This process of events often causes surgery to be delayed as the nurse spends critical time running in and out of the patient’s room attempting to complete all of the required tasks. This current method has not been effective as the continued process of delayed surgeries are still occurring which signifies a need for changes to be made.  Using an effective method such as checklists, as explained by the U.S. Department of Health & Human Services (n.d.), is an easy tool to use when attempting to track a sequence of events in a timely manner.

Proposed Changes to Workflow

Attempting to streamline the presurgical assessment and preoperative process is very important in order to maintain time and efficiency in a surgical environment.  Surgery is only productive when the turnover from one surgical procedure to the next maintains a standard of efficiency for the patients, doctors, and staff.  In order for the check in process and room placement assignment to become more efficient, a Registered Nurse Charge nurse should be the one to place the patient and assignments to the appropriate preoperative nurse.  The chart for the patient awaiting preoperative intervention should be placed in one designated area so as to limit the time spend searching for a chart. A checkoff list should be implemented with the current steps in order of importance so that should one be overlooked, it is easy to see where that process may have failed.  As reported by McGonigle & Mastrian, (2018), if the flow of the activity is not efficient, it can lead to wasted time for nurses, increase costs for organizations, and impact the delivery of patient care.

After the patient has been placed in the designated room, a nursing assistant (NA) should be allowed to assist with placement of SCD’s, ted hose, and placement of the patient on monitors.  A head to toe assessment for skin condition can begin at the same time as the preoperative nurse is obtaining a beginning set of vital signs. Before the patient signs the necessary consent forms for the procedure, the preoperative nurse should look over the orders to obtain any necessary missing documentation such as the history and physical from the physician, lab orders, preoperative procedure orders and any medications that may be ordered before surgery. Each preoperative nurse should attempt to simultaneously begin his or her patient assessment while starting the I.V. for surgery.  Each of these completed tasks should be checked off the preoperative check list in order to prevent skipping an important step.  Often times, the ordered antibiotic, EKG, and lab tests are forgotten and must be obtained after the circulating nurse has arrived to transport the patient to the operating room. This step is critical to the preoperative area as this is where the delay begins. The human resources and time wasted in this process impact the organization financially as well as employee moral as this is a constant source of discord between the preoperative area and the operating room.

The circulating nurse begins to scan the current document listing procedure name, allergies, and other criteria while obtaining report from the preoperative nurse.  The circulator relies on memory to determine if all the necessary information has been obtained and the steps are completed for the transport to the operating room. When methods are dependent on memory there is always a chance it can result in an error (Agency for Healthcare Research and Quality, 2013). If a checklist were filled out with each step completed, the circulating nurse would not need to rely on memory for information.  An electronic board should be implemented with a designated notation of which patients have been completed and are ready for the operating room and a flag if further documentation is needed.  An electronic board would also be helpful for the surgeons as well to assist with the location of the patients and would decrease the time spent issuing new orders before and after surgery. This process would decrease the amount of time the circulator had to spend in the preoperative area attempting to complete the missed steps (Dameus, J. 2018).

Summary

The success of an organization is very dependent on the productivity of activities that employees complete daily.  If the flow of the activity is not efficient, it can lead to wasted time for nurses, increase costs for organizations, and impact the delivery of patient care (McGonigle & Mastrian, 2018).  According to HealthIT.gov (2013), redesigning workflow within an area can help organizations to maximize efficiencies, enhance health care quality and safety, remove chaos from the current workflow, and improve care coordination.  “Technology can provide a mechanism to improve care delivery and create a safer patient environment, provided it is implemented appropriately and considers the surrounding workflow” (Mastrian & McGonigle, 2018).  When a currently documented technological workflow process is implemented, below standard patient care is decreased, and workflow does not become hindered by our own less than optimal practices.  Using flowcharts to illustrate the step-by-step actions involved in a process will give a clear view of areas in the process that require improvement.  As stated by Cain & Haque (2008), “A good workflow will help accomplish those goals in a timely manner, leading to care that is delivered more consistently, reliably, safely, and in compliance with standards of practice.”

References

  • Agency for Healthcare Research and Quality. (2013) Module 5.

    Mapping and redesigning workflow

    . Retrieved from http://www.ahrq.gov/professionals/prevention-chronic care/improve/system/pfhandbook/mod5.html
  • Cain, C., & Haque, S. (2008). Organizational Workflow and Its Impact on Work Quality. In R. G. Hughes (Ed.),

    Patient Safety and Quality: An Evidence-Based Handbook for Nurses.

    Rockville, MD: Agency for Healthcare Research and Quality. Retrieved from

    https://www.ncbi.nlm.nih.gov/books/NBK2638/
  • Dameus, J. (2018).

    More cases start on time after nurses change workflow

    . OR Manager. Retrieved from

    More cases start on time after nurses change workflow

  • HealthIT.gov. (2013).

    What is workflow redesign? Why is it important?

    Retrieved from https://www.healthit.gov/providers-professionals/faqs/ehr-workflow-redesign
  • McGonigle, D., & Mastrian, K. G. (2018). Nursing informatics and the foundation of knowledge (Laureate Education, Inc. custom ed.). (4

    th

    ed.) Burlington, MA: Jones and Bartlett Learning.
  • U.S. Department of Health & Human Services. (n.d.).

    Workflow assessment for health IT toolkit.

    Retrieved from

    http://healthit.ahrq.gov/portal/server.pt/community/health_it_tools_and_resources/919/workflow_assessment_for_health_it_toolkit/27865

IMPACT OF NURSING EDUCATION

In the most basic sense, the current global nursing shortage is distinctly a widespread and dangerous lack of professional and skilled nurses who are needed to care for individual patients and the population as a whole. These causes include nurse short-staffing, inappropriate resources for nursing research and education, the increasing complexity of health care and care technology, and the speedily aging populations in developed nations. Because studies have shown that an inadequate quantity of professional nurses in clinical settings has a significant negative impact on patient outcomes, including mortality, the nursing shortage is literally taking lives, and impairing the health and wellbeing of many millions of the world’s people. It is a global public health crisis (ICN, 2004).

There is a predicted shortfall of qualified nursing staff in both low and high-income countries. The growing shortage of health care workers has become an international challenge (Sorgaard, 2010).

The authors believe that Saudi Arabia is not exempted to the current global nursing shortage due to lack of professional nurses. To understand the Saudi shortage in nurses, one has to understand the Saudi dependence on foreign nurses. Saudi education system has only focused on high paid, prosperous, and prestigious jobs like doctors, engineers, and lawyers and left basic yet complementary job as nursing way behind. This lack of attention to necessary and complementary jobs, has led the Saudi education system in creating less than 20 percent of the nursing staff working in Saudi today, which in return led into today’s significant shortage in qualified and competent Saudi nurses and to high rate of foreign nurses (Aldossary, 2008). While the institute program in Saudi Arabia consists of nursing studies for three years and results in a diploma in nursing. The program prepares nurses to assume roles as technical nurses, considered by some to equate with that of a practical nurse in the United States (Tumulty, 2001).

In the United States, there are registered nurses (RN’s) or Professional Nurses and practical nurses (PN’s) or LVN (Licensed Vocational Nurse) / LPN (Licensed Practical Nurse), CNA(Certified Nurse Assistant) also called “vocational nurses” (VN’s), or Practical Nurses. While registered nurses are able to perform certain duties or provide treatments that practical nurses cannot, such as administering blood, this is not what primarily sets them apart. The most notable difference is in the education they receive. As far as the scope of practice is concerned, each state has a separate nursing board which governs what nurses are legally able to do (Ellis & Hartley, 2004). In the hospital setting, professional /registered nurses are often assigned a role to delegate tasks performed by LPNs and non-professional unlicensed assistive personnel such as nursing assistants (Ellis & Hartley, 2004).

Skilled nursing of a professional nurse is vital to the patient outcome (Gordon, 2005). But due to economic crisis and poverty, significant work must be done to have more professional nurses. Graduates, due to poverty and worldwide economic crisis prefer to have non-professional program to quickly acquire work due to the short courses offered in non-professional programs. (Turale, 2010).

Therefore, the authors believe that whether a nurse is a professional or practical, all nurses must remember as what has been stated in nurses’ pledge by Florence Nightingale: “I solemnly pledge myself before God and in the presence of this assembly to pass my life in purity and to practice my profession faithfully. I will do all in my power to maintain and elevate the standard of my profession and will hold in confidence all personal matters committed to my keeping and all family affairs coming to my knowledge in the practice of my calling” (American Nurses Association, 2010).

II. BACKGROUND:

The following different levels of Nursing Education gives us the background on the difference between a professional and vocational nurses:

Nursing Assistants are defined by law as people who assist licensed nursing personnel in the provision of nursing care. The authorized duties for a Certified Nursing Assistant (CNA) include assisting with their client’s daily living activities, such as bathing, dressing, transferring, ambulating, feeding, and toileting. CNAs also perform tasks such as measuring vital signs, positioning and range of motion. Their duties are limited to tasks commissary by the registered or licensed practical nurse in acute-care field, their tasks such as vital signs, assessing patients’ well-being, administering hygienic care, assisting with feeding, giving basic psychosocial care, and similar duties. Diploma degree are hospital based educational programs that provide a rich clinical experience for nursing students. These programs are often associated with colleges or universities. Baccalaureate degree programs located in senior colleges and universities and are generally four years in length. Masters programs provide specialized knowledge and skills that enable nurses to assume advanced roles in practice, education, administration, and research (NWJobs, 2010).

The Doctor of Nursing Practice (DNP) is an advanced-level practice degree that focuses on the clinical aspects of nursing rather than academic research. The curriculum for the DNP degree generally includes advanced practice, leadership, and application of clinical research. The DNP is intended primarily to prepare registered nurses to become advanced practice nurses. Advanced practice roles in nursing include the nurse practitioner (NP), certified registered nurse anesthetist (CRNA), certified nurse midwife (CNM), and the clinical nurse specialist (CNS). Nurse anesthetist programs may use the title Doctor of Nurse Anesthesia Practice (DNAP) for their terminal degree. According to the American Association of Colleges of Nursing (AACN), transitioning advance practice nursing programs from the graduate level to the doctoral level is a response to changes in health care delivery and emerging health care needs, additional knowledge or content areas have been identified by practicing nurses. In addition, the knowledge required to provide leadership in the discipline of nursing is so complex and rapidly changing that additional or doctoral level education is needed (Dracup, 2005).

At the moment only fewer Saudi nurses had bachelor of science, master’s or doctoral degree, but the government start to increase and expand. A lot of nursing continue lead degree will be graduated within few years to assume leadership position in the health field. The kingdom has a great need for well educated Saudi nurses (Tumulty, 2001).

However, in recent years, questions have been raised about whether nursing is a profession or an occupation. This is important for nurses to consider for several reasons, starting from differentiating the terms ‛profession’ and ‛occupation’, ‘professional and ‛vocational nurse’. An occupation is a job or a career, whereas a profession is a learned occupation that has a status of superiority and precedence within a division of work. In general terms, occupations require widely varying levels of training or education, varying

levels of skill, and widely variable defined knowledge bases. Indeed, all professions are occupations, but not all occupation is profession (McEwen ,2007).

Therefore based on ‛nursing as an occupation’, a professional nurse is a healthcare professional who, in collaboration with other member of a healthcare team, is responsible for treatment, safety and recovery of acute or chronically ill individuals; health promotion, and maintenance within families, communities and population; and treatment of life-threatening emergencies in a wide range of healthcare settings (Craven, 2009).

Current Shortfall in Workforce and Education

The number of nurses currently in the workforce based on their educational preparation: those with undergraduate education (diploma, associate, baccalaureate degrees) and those with graduate education (master’s and doctoral degrees) Health Resources and Services Administration. Much higher number of nurses prepared at the diploma/associate degree level compared to all other categories and the relatively small number of nurses prepared with graduate degrees. The limited number of nurses prepared with graduate degrees presents a significant problem for educating future nurses and furthering effective nursing practice; master’s-prepared clinicians are needed to teach and provide primary care, and doctoral faculty are needed to teach and conduct research. Without an adequate number of nurses prepared at the graduate level, we will be unable to educate enough nurses to meet the demands for care at all levels in the near future. Experts predict we will experience a nurse shortage of anywhere from 340,000 to more than 1 million by 2020; shortages will occur in hospitals, in nursing homes, in home health care, and community health centers (HRSA, 2010).

Nurse shortage projections are based on the increase in anticipated demand for health care demands that are projected to increase dramatically due to our aging population and higher numbers of insured patients with access to care as a result of a reformed health care system (Knowledge&Wharton, 2009). The percentage of the population 65 years or older steadily increases as the baby boomer generation approaches age 65; by 2030, twenty percent of the population will be above the age of 65, almost doubling the current rate of twelve percent (Peterson, 2003).

As the population ages and health care resources become more strained, the focus and location of care delivery will need to change from acute care provided in hospitals to primary care, which includes disease management, care coordination, and prevention of disease delivered in community settings, in clinics, ambulatory care centers, and in the patient’s home. In the future, we will need many more advanced practice nurses (nurse practitioners, nurse anesthetists, nurse midwives, and clinical specialists) to assume a greater responsibility for the delivery of health care (Peterson, 2003).

Need for Education in Nursing, Master’s, Baccalaureate, and Doctoral

To design strategies that lead to an adequate nurse workforce, we first need to examine how nurses enter the workforce. The nursing profession is unique in its complicated mix of educational models, which is not only confusing to the public, legislators, nurses, and potential nursing students but also contributes to a lack of professional unity and professional recognition. As a result, nurses are fragmented in their interests and do not have the political clout of other professions when advocating for patients or better working conditions.

The recognition of the need for baccalaureate nurse education is not new. In 1920, the Goldmark Report, funded by the Rockefeller Foundation, proposed educating nurses in academic institutions along with other professionals, arguing that this would more adequately prepare nurses to meet the needs of society and improve the status of the nursing profession (Ellis, 2004). At that time, nurses were being educated in hospital-based diploma schools that continued to be the major provider of nursing education until associate degree programs began in the 1950s. Associate degree nursing education was proposed as a solution to a severe nursing shortage (Fondiller, 2001). In 2004, the American Organization of Nurse Executives (2004) argued for baccalaureate-level educational preparation for all future nurses. Furthermore, the baccalaureate degree was needed for nurses to function as an equal partner in patient care. Most recently, the Carnegie Foundation report, “Educating Nurses: A Call for Radical Transformation,” called for significant changes in nursing education with the establishment of the baccalaureate degree for entry into professional nursing practice being a necessary first step. The report falls short however in recommending more of the same, by calling for the creation of a more seamless transition from ADN to BSN programs (Benner et. al., 2009).

A large amount of empirical evidence exists to support a difference in performance and patient outcomes. In 1988, Johnson published a meta-analysis of 139 studies exploring the differences in associate and baccalaureate performance. These studies revealed significant differences between associated degree in nursing, and bachelor of science in nursing (BSN) nurses, with baccalaureate-prepared nurses demonstrating greater professional performance in the areas of communications skills, knowledge, problem solving, and professional role. In 2001, Goode and colleagues surveyed 80 chief nursing officers from academic medical centers to determine their perception of differences in nurse performance based on education level. Respondents reported that baccalaureate-prepared nurses demonstrate greater communication, coordination, and leadership skills; more professional behavior; and a greater focus on patient psychosocial care and patient teaching than associate-prepared nurses (Goode et al., 2001).

Although estimates vary on the need for more health care providers in the future, there is agreement that a shortage of primary care providers currently exists in rural and other underserved areas (Kirch & Vernon, 2008) and severe future shortages predicted in community health centers (National Association of Community Health Centers, Robert Graham Center, & The George Washington University, 2008) and in the country’s more than 6,080 designated primary care shortage areas in the United States (HRSA, 2006).

A major contributing factor to the current and future nurse shortage is the lack of nursing faculty available to educate nurses. The student demand for nursing education is currently at an all-time high, but a faculty shortage has created a severe bottleneck in nurse education, leaving nursing schools unable to meet the demands for education. An estimated 50,000 qualified applicants were turned away from baccalaureate nursing programs in 2008, primarily due to faculty shortages. Of the Eighty-four percent of U.S. nursing schools in 2006-2007 attempting to hire new faculty, Seventy-nine percent reported difficultly in recruitment due to a lack of qualified candidates and the inability to offer competitive salaries. In their 2007 annual survey of colleges of nursing, the National League for Nursing (NLN) reported 1,900 unfilled faculty positions nationwide, an increase of Twenty-three percent from the previous year in the number of full-time faculty vacancies and a disturbing trend in the shortage cycle (2007). An estimated 25,100 nurses have doctoral degrees, and their numbers are not increasing at the rate needed to meet demand. From 2003 through 2008, the number of nursing PhD graduates increased on average by about Thirty-one new graduates each year. Disappointingly, enrollment in PhD nursing programs increased by only 0.1% or 3 students from the fall of 2007 to the fall of 2008 with the total doctoral student population in 2008 reaching 3,976 (AACN, 2010).

Contribute to an alteration of what is considered to be necessary qualifications among nursing staff. This may cause additional strain on the substantial proportion of clinically oriented staff who lack formal (nursing) qualifications. We believe the importance of the present study lies in the focus it has on working conditions of sub professionals in acute psychiatry. As we have argued above, there is an increasing and probably worldwide lack of nursing staff in the health services and increased use of health care assistants is reported (Spilsbury, 2004). Although the evidence on a general level suggests that more use of less qualified staff will not be effective in all situations (Buchan, 2002). Due to what is said above it is increasingly important to recruit, retain and qualify also sub professionals, and a condition for this is the quality of their working environments.

patients and patients care

The authors believe that nursing care is a critical facet of health care, it has an impact on all aspects of the business of hospital and community care. In hospitals it must be provided over a full 24 hour period, every day of the year. If it is not present neither patients nor other health professionals will be satisfied with the service provided.

A professional nurse is accountable for embracing professional values, maintaining professional values, competence, and maintenance and improvement of professional practice environments, also nurses is accountable for the outcomes of the nursing care. Increased knowledge on germs and diseases, and increased training of doctors, nurses needed to understand basic anatomy, parhophysiology, physiology, and epidemiology to provide better care. To carry out a doctor’s orders, and must have some degree of understanding of cause and effect of environment (Finkelman, 2010).

Quality of Care

The quality of care can be more precisely described as seeking to achieve excellent standards of care. It includes assessing the appropriateness of medical tests and treatments and measures to improve personal health care consistently in all areas of medicine. Nurse’s professional socialization is recognized as an essential process of learning skills, attitudes and behaviors necessary to fulfill professional roles are also involved in evaluating and modifying the overall quality of care given to groups of clients. One of the essential parts of professional responsibility, nurses and all other health care providers work together as an interdisciplinary team concentrate on improving client care (Kozier, 2008).

Despite widespread efforts to address serious gaps in the delivery of safe, efficient, and quality patient health care (Institute of Medicine, 2000, 2001), suboptimal and preventable adverse patient outcomes occur too often in the United States (Institute of Medicine, 2004). Between 2004 and 2006 alone, patient safety incidents in hospital systems resulted in an estimated 238,337 potentially preventable deaths (Health Grades, 2008). The nation’s nursing shortage has exacerbated the problem, and projections indicate a deficit of 260,000 nurses by 2025 (Buerhaus et. al, 2009).

A divergence between demand and supply that is evidenced in insufficient nurse staffing with significant implications for patient quality is what Nursing profession faces continuously. Many believe this shortage of registered nurses is entrenched in long-standing problems related to the value and image of nursing and the limited role nursing has had in identifying priorities within health care delivery systems (AACN, 2010).

Many institute graduates are relegated to functioning at a level barely above a nurse aide. Thus, the already scarce Saudi nurses are disadvantaged and underutilized. Saudi Arabia is increasing its proportion of indigenous nurses who will be able to deliver culturally appropriate high quality care (Aldossary, 2008).

The author predicted shortfall of qualified nursing staff in both low and high-income countries. Restructured health care systems and social values has made lack of nursing personnel which concern for health care administrators, politicians and the nursing professions. The shortage in health care workers growing and has become an international challenge (Sorgaard,2010).

One of the central professional self regulation is the ability to maintain and control a professional register. To this end self regulating professions, like nursing, have been responsible for controlling their register which is done through the setting of the standards to be achieved before entry is possible . In addition, the professions also have responsibility for the removal of practitioners who are considered unfit to practise (Unsworth, 2010).

The quality of care requirements of the all of the health profession regulators and they have recommended that the term “good” in relation quality of care should be amended within the legislation to ensure that this is not used by other bodies as a bar to entry into the professions considerations about health are restricted to whether the individual’s health, with any necessary reasonable adjustments, would impair their fitness to practise. The notion of good character is based upon the requirement under the Code of Professional Conduct (NMC, 2008) for nurses and midwives to be honest and trustworthy. For an individual to satisfy the good quality of nursing care character requirements, they must be capable of safe and effective practise without supervision. This is, therefore, the threshold set by the regulator for any action which may be taken against an individual student in terms of their conduct. If the student’s attitude, behavior, conduct (including convictions) or quality of care calls into question their ability to satisfy the requirements of the quality of care and good character then action may be required to investigate the allegations and to make a determination about whether the nurses would be capable of safe and effective practise without supervision at some future point. The notion of “good character” has also been open to criticism not least because of difficulties in defining how a good character is measured (Sellman, 2007).

Aim / Objective:

To describe the impact of professional nurses and nursing education that affect the quality of care for the patients.

Research Qutcion

How does an RN’s educational level affect the quality of patient care?

Method:

Literature review is considered a baseline tool that precedes the actual qualitative or quantitative research. In order to have a research, the researcher needs to read the related articles that have researched the topic. The chosen method is a literature review which decided by authors to used as one method of final thesis. The important of using literature review in this research is to overview the evidence to the problem being addressed and to articulate the answer of the question of the study aim from different studies with creating a new finding. The literature review is defined as a written summary of the state of evidence on a research problem (Polit, & Beck, 2008).

Inclusion criteria

The authors collect all articles that were published written in English with relative to study aim. The limiting of the year of selecting articles is to found new finding from different studies with updated information. nursing articles, articles published after 2000, primary sources.

Exclusion criteria

The articles that are not relatively to the study aim should excluded and also any literature review articles. In addition, the authors exclude the articles that are sponsored by any company and excluded any articles published before 2000, secondary sources.

Database searching

PubMed and CINAHL: Mesh terms were used in this search. These words placed in PubMed to achieve the research aim as seen in table below. Searching in CINAHL was giving the similar articles but the difficulty to access these articles made the authors to continue searching in PubMed.

Data analysis

The authors have been chosen fifteen articles. Around Seventy-one articles were read in full text, Some of them did not serve the purpose and some were literature review. The fifteen articles were analyzed by beginning of extracting and validating the information contained and met the inclusion criteria. All articles have been read independently before, and then discussed their finding with each other. we started extracting data from articles through highlighting the important information which use of colors and numbering. Moreover, the information were selected are discussed between us and our Advisor Which excluded three of articles was changed and documented that in word document and aded to matrex.

Medical Subject Headings (MeSH)

The MeSH terminology is a vocabulary created by the National Library of Medicine using different terminology with same concepts (Polit & Beck, 2008). The MeSH terminologies were searching by authors used the PubMed databases to search for academics articles by a combination of (Professional Nursing, levels of Nursing Education, Nursing education and quality of care, Professional Nursing and quality of care). MeSH terms were used in this search. These words placed in PubMed to achieve the research aim as seen in table below. Searching in CINAHL was giving the similar articles but the difficulty to access these articles made the authors to continue searching in PubMed.

The literature review protocol

The literature review matrix was used to put all articles in systematic review and provide a structure in order to assess and evaluate the quality of scientific articles (Polit & Beck, 2008).

Classification of the scientific articles

The selected articles were assessed independently by the authors using

Appendix 1Sophiahemmet University College classification guide of academic articles and studies regarding quality in both quantitative and qualitative research (Appendix 1). The studies were classified as Randomised controlled trial (RCT), Clinical controlled trial (CCT), Non- controlled study (P), Retrospective study (R) or Qualitative study (Q). Scientific quality of the studies was assessed on a three-grade scale: (I) – high, (II) – moderate, or (III) – low quality. The authors` intended to work systematically by highlighting the similar words in the articles e.g., Professional Nursing, levels of Nursing Education, Nursing education and quality of care, Professional Nursing and quality of care, and then on a regular basis compare and discuss responses to the research questions. Research study was potentially relevant and focuses on studies and data extraction and analysis of results of the study where we have misled our study is consistent on the color yellow, and non-uniformity in the methodology and evaluation of high-quality study enables the reader to understand clearly., (1999) and Willman, Stoltz & Bahtsevani (2006). The authors ensured that the articles are have high quality in order to serve the goal of this research also, to make the results clear and based on strong evidence. So, the authors exclude the articles with moderate and low quality. Because we found a lot of high-quality research articles.

V. ETHICAL CONSIDERATIONS

The ethical consideration is the method in how to analyze problems (Polit & Beck, 2008). The research ethics is all processes followed the codes and policies in research including the honesty of communications, report data, results, methods, procedures, and also the publication status and protect the privacy of communications. Moreover, the objectivity which is avoid the experimental design and all data including analysis and interpretation (Polit & Beck, 2008; Resnik, 2010).

The authors should consider the research ethics in all processes and follow the codes and Policies of research ethics including; Honesty in all scientific communications, report data, results, methods, procedures, and also the publication status, competency to maintain and improve our own professional competence through lifelong education and learning. Objectivity, disclose personal interests that may affect research. Respect for intellectual property, no plagiarism done by the authors (Resnik, 2010).

The author’s foundation from the article was clear and the researchers displayed respect for human dignity. The author did the job for searching by honest and professional way, without hidden or disappear any good or truth result (Polit & Beck, 2008). Authors followed the ethical principals in research, honestly, objectivity, integrity, carefulness, openness, and copyright. The authors going to select the articles which approved by ethical committee.

NUMBER OF HITS:

Appendix 1

Database

Date for

search

Key words

Identified articles (hits)

Abstracts reviewed

Articles examined

Articles included

11/03/10

Professional Nursing

4056

35

20

4

11/03/08

levels of Nursing Education

783

20

15

4

11/03/12

Nursing education and quality of care

1127

22

16

3

11/03/15

Professional Nursing and quality of care

618

28

20

5

Liberty university biol 101 quiz 8

Liberty University BIOL 101 QUIZ 8

Study Guide: Quiz 8

Quiz Preparation Tasks:

Your Answers andNotes

14

An Infinity of Diversity

14.1

The Challenge of Classifying Life’s Diversity

A problem that confounds attempts to organize the entire living world for study is that it is unknown how many separate ____________ of life forms exist on this planet.

kinds

A problem that confounds attempts to organize the entire living world for study is that there are too many organisms with too much overlapping ____________ to support a simple means of classification.

complexity

A problem that confounds attempts to organize the entire living world for study is the need of evolutionists to bring the entire diversity of living things ultimately into ____________ ____________.

14.2

Classification: Engaging the Challenge

Seeking to scientifically name each variety of life form found and relate it to other similar species is a discipline known as ____________.

The term ____________ refers to attempts to derive a biologically meaningful filing system for organizing genera and species.

Systematics

What criteria are used for collecting species of organisms into a genus?

Using latin Roots

Compared to a species, a ____________ is more inclusive, with broader structural and functional variations.

Genus

Be able to properly write the scientific name for human beings according to the rules for naming species.

The convention used for representing scientific names for newly discovered species is that ____________ root words are used in order to name the organism’s primary ____________ ____________.

List these 4 taxonomic levels in their correct order, from least inclusive to most inclusive: species, genus, family, order

List these 5 taxonomic levels in their correct order, from least inclusive to most inclusive: family, order, class, phylum, kingdom

14.3

Characteristics Used in Classification

List and describe 7 basic characteristics used to classify living things.

14.4

Using Characteristics: Priorities and Presuppositions

The state of flux in modern systematic groupings could best be described as/seen ina variety of conflicting kingdom or ____________ structures.

Domain

List 2 currently accepted classification schemes shared in your text. Each scheme attempts to take in all known organisms.

A and b

In the mind of evolutionary theorists, separate clades (large groups) derived from a single common ____________ at the point where clade lineages meet.

ancestor

In the minds of design theorists, separate clades (large groups) derived from separate ____________ in the Mind of a Designer.

Concepts

14.5

Using Characteristics to Derive Groups

List the names of 10 groups of living organisms and a representative species of organism belonging to each group.

Escherichia coli

List 10 small sets of defining characteristics that can be used to place organisms within each of the 10 groups.

15

Ecology: Interactivity by Design

Your textbook describes two sequential ____________ of interaction between organisms and their environments that have existed since God’s creative work began.

Phases

15.1

Thinking like an Ecologist: Exploring a Lake

Name the 3 zones of life found in a lake.

Littoral zone, limnetic zone, profundal zone

The phytoplankton of a lake would be found in highest numbers in the ____________ zone.

Limnetic zone

During the springtime, a light wind blowing across a lake will foster the process of lake overturn. This timely event will bring together accumulated ____________ with living ____________.

Explain how the unusual relative densities of water and ice are critical to the viability of life in a deep lake.

15.2

Hierarchical Organization in Ecology

List the names of several different levels of organization at which ecology is studied.

Studying competition between the Peaks of Otter salamander and the Eastern redback salamander would be an example of studying ecology at the ____________ level.

community

At which of the levels of organization listed above can the Peaks of Otter salamander be studied?

Ecosystem

15.3

Organismal Ecology

The functional role of a species within its habitat is referred to as its ____________.

Niche

An area providing cool, moist conditions with rocks and decaying logs at an appropriate elevation and rainfall level constitutes a good ____________ for the Peaks of Otter salamander.

Habitat

15.5

Community Ecology

A relationship between individuals of two species in which members of one species are benefited and members of the other species are unaffected is termed ____________.

Commensalism

The relationship between the wildebeest and Thomson’s gazelle represents a good example of commensalism.

True

Interspecific Competition

Define the phrase “interspecific competition” in terms of how the species within its relationship are affected.

Explain why young Balanus barnacles cannot compete with Chthamalus barnacles in higher intertidal regions.

How do species of warblers (birds) living in the same general region minimize their interspecific competition?

Each has a fairly distinct foraging area on the tree

One Species Benefits and the Other is Adversely Affected

Baleen whales use ____________ to prey on herring fish.

Bubble netting

Thorns, toxic products of metabolism, fuzzy structures, and predator satiation are all defense tactics that what large group of organisms use to keep from being preyed upon?

When a species of fly has a bold coloration very similar to that of an unpalatable (stinging) yellow jacket, the fly’s “strategy” is termed ____________ ____________.

Batesian mimicry

Both Species Benefit

The best term to describe the species-species interaction between Pseudomyrmex ants and the bullhorn acacia plant would be ____________.

mutualism

In the human and greater honeyguide mutualism, how is the honeyguide bird benefited?

15.7

A Final Word about Our Interaction with God’s Household

Summarize a rationale for why a fallen, decaying created order still needs to be stewarded carefully by its human inhabitants.

NURS 4211 Assignment Windshield Survey/Community Assessment

NURS 4211 Assignment Windshield Survey/Community Assessment

NURS 4211 Assignment Windshield Survey/Community Assessment

 

Conduct a “Windshield Survey” in a section of your
community. Instructions for the survey can be found in Stanhope and Lancaster
(2016) on page 416, Table 18-6. As you notice, conducting a Windshield Survey
requires that you either walk around or drive around a particular section of
the community and take notes about what you observe. A Windshield Survey cannot
be conducted by reviewing websites or Google Earth only. It requires actually
taking a look at the selected area of the community. This survey should be
focused on the problem and population you have selected for your practicum
project. If you choose, for example, obesity among Hispanic schoolchildren, you
might want to locate a section of the community where many Hispanic children
live, or you might want to conduct the Windshield Survey around where Hispanic
children attend school. If Hispanic children are not found in a specific
section of your community (e.g., Chinatown in San Francisco or Harlem in New
York), then you may select the section of the community where you live or work
but pay particular attention to your practicum population and practicum problem
as you conduct a survey of the community as viewed through the eyes of the
public health nurse.

ORDER an A++ paper from our Verified MASTERS and DOCTORATE WRITERS:NURS 4211 Assignment Windshield Survey/Community Assessment

By Day 7 of Week 3

Submit a 3- to 4-page paper including:

Introduction to the community, including the name of the
community and any interesting or historical facts you would like to add about
where you live

Photographs of the selected area of the community that serve
as evidence of your observations and hypotheses

Windshield Survey findings, including a description of the
section of your community that you chose to survey

Description of the Vulnerable Population and Available
Resources

Demographics of the vulnerable population

What social determinants create their vulnerable status?

What community strengths exist to assist this population?

Conclusions based on Nursing Assessment of the Community

Based on what you have found, what conclusions can you draw
about your community and your selected population for your practicum?

Select at least 5 scholarly resources to support your
assessment. Websites may be included but the paper must include scholarly
resources in its development.

For this Assignment, review the following:

AWE Checklist (Level 4000)

BSN Program Top Ten Citations and References

Walden paper template (no abstract or running head required)

Get a
10 % discount on an order above
$ 80

Questions on Legal and Ethical Concepts of Professional Nursing.

Questions on Legal and Ethical Concepts of Professional Nursing.

Legal and Ethical Concepts of Professional Nursing

QUESTION 1 What is the purpose of Nursing Practice Act? How do regulations in the Nursing Practice Act guide nurses facing legal or ethical patient care issues? ( at least 500 words or 1 page)

QUESTION # 2: How would you respond to working with a colleague who is lacking the ability or knowledge necessary to their duties? (at least 500 words or 1 page) ANSWER Legal and Ethical Concepts of Professional Nursing Name Institution Legal and Ethical Concepts of Professional Nursing QUESTION # 1 Nursing is a profession in healthcare aimed at the care of families, individuals, and communities. Nurses ensure they maintain, attain, or recover quality of life and optimal health from birth to death. In nursing ethical responsibility and conflicts are experienced due to the unique association in professional practice (Blais, Hayes & Kozier, (2006). Ethical concerns have dramatically increased due to advances in clients rights, medical and reproductive technology, the provision of limited resources, and legal and social changes. To guide the nurses professionally, state, national, and international provincial nursing institutions set standards of conduct using codes of ethic (Blais, Hayes & Kozier, (2006). Nurses apply the code of ethics to implement ethical principles in making decisions and consider the clients values and beliefs as well as theirs (Chiarella & McInnes, 2008). Nurses also have to advocate for clients by protecting their rights. The nursing practice act was endorsed to define the limitations of professional nursing and regulate the nursing practice for the purpose of public protection. It does not define specific nursing responsibilities that ought to be effectively followed. The act was developed not to cater for nurses discriminatory and employment issues but to protect public welfare, health, and safety from incompetent practice. Every nurse is ethically accountable and responsible for decision making and working in accordance with experience in nursing and individual educational background (Chiarella & McInnes, 2008). During professional nursing practice there are times when legal requirements do not emerge compatible to ethical advance. Nurses face a lot of problems in practice as they sometimes opt to see what is ethical to do and fail to apply laws where needed (Chiarella & McInnes, 2008). Similarly, institution policies may also bring conflict if they position the nurses at a similar workplace. The nursing practice act provides guidelines for nurses facing legal and ethical issues. Nurses should not perform acts beyond the approved capacity of practice for the nursing level one is licensed (Blais, Hayes & Kozier, (2006). Nurses should not assume responsibilities and duties within the nursing practice if they have not maintained competence or prepared fully. Policies and procedure ought to be followed mainly in situations structured to safeguard the client. Assigning incompetent and unprofessional individuals to practice duties of licensed nurses contrary to the safety, health, and welfare of the patient should be avoided (Chiarella & McInnes, 2008). Nurses should also avoid risking the patients welfare and health from incompetent licensed nurses through negligently failing to take action. The nursing practice act maintains disciplinary action ought to be taken if any of the above guidelines are to be violated. QUESTION # 2: Incompetence is the uncertainty or lack of experience, knowledge, and ability. As a professional nurse, one should look out for incompetent nurses to safeguard the patient from harm and the hospital from legal cases. Before taking action it is advisable to have all the details and facts. Taking note of events, time, date, among other issues will give enough evidence to prove the colleague is incompetent. When working with an incompetent colleague the first action would be to report to the administration or supervisors (Northrop, 1986). This would ensure I safeguard the patients welfare from the colleague as he could cause harm. The administration reserves the legal rights to investigate the patient and take action. If not satisfied with the administration actions, one ought to report the case to professional and licensing institutions (Northrop, 1986). In case there is a situation that I have to handle a patient because my colleague is lacking the knowledge to do so, I opt to critically think. The need for control always arises when dealing with incompetence (Wicklund & Braun, 1987). I would confront the colleague directly and stand up and criticize on the inability. Asking the colleague confronting questions ensures that he or she understands the situation at hand (Wicklund & Braun, 1987). This will prompt for change as the colleague will fell insecure or not competent thus securing the patient. Use experience and educational and professional background to decide. I would assess my abilities, strengths, skills, and knowledge to undertake the duty while assessing if there is any help around. Identifying options before deciding is critical. I would identify the possible consequences, risks, solution, and whether it is accessible and acceptable (Wicklund & Braun, 1987). By putting all these into consideration I will be legally and ethically accountable and responsible to take action at an acceptable point of competency. If my decision is not prohibited by the nursing practice act and I can handle the situation effectively using my ability and knowledge then I would undertake the task of my colleague in certain circumstances. Consultation before reacting is observable from Wicklunds (1987) reports and studies. If one continues having doubts over an issue its best to consult other superior or higher authority for guidance (Northrop, 1986). In conclusion nurses are faced with legal and ethical issue in practicing what their beliefs and values and applying laws where they apply. The nursing practice act offers a guideline for nurses in handling rampant legal and ethical issues that are determined by changing medical technology, client rights, legal and social changes, and the availability of resources (Blais, Hayes & Kozier, (2006). References Blais, K., Hayes, J. & Kozier, B. (2006). Professional Nursing Practice: Concepts and Perspectives (5th Ed.). Upper Saddle River: Pearson/Prentice Hall. Chiarella, M., & McInnes, E. (2008). Legality, morality and reality the role of the nurse in maintaining standards of care. Australian Journal of Advanced Nursing, 26(1), 77-83. Northrop, C. E. (1986). YOUR COLLEAGUE IS INCOMPETENT? SPEAK UP. Nursing,16(12), 35. Wicklund, R. A., & Braun, O. L. (1987). Incompetence and the concern with human categories. Journal of Personality and Social Psychology, 53(2), 373-382.

Personal Theoretical Framework for Advanced Practice Nursing


Personal Theoretical Framework for Advanced Practice Nursing

It has been twenty-six years since I finished my nursing degree in my home country, the Philippines. I have always believed that nursing is a helping profession or endeavor. It is a helping endeavor primarily aiding or assisting those who are unable to help themselves s on account of a physical infirmity that impairs them temporarily or long term. Abraham Maslow described the ranking category of the basic needs of humans. It is shaped like a pyramid or triangle.

The wide base is represented by the physiologic needs. Physiologic needs are what humans need to survive and are the most vital. The requisites for humans to subsist consist of food, clothing, water, clothing, sex, oxygen sleep, excretion, etc. Next comes the needed for security such as freedom from the elements or harm.  The need for love and belongingness comes next, where people’s need for affection will be met. Having fulfillment in belongingness, the need to be thought of by oneself as well as by others.

After this, the pinnacle where a person has accomplished much and has reached full potential and can help or teach others fulfill their potentials. My first clinical exposure was with pediatrics. I was assigned to an adoption agency. Here, I fed babies, kept them warm, changed their soiled diapers and cuddled them and. I made sure they are hydrated. I made sure that nasal passages are clear. Every nursing measure for infants and toddlers is geared toward support of their physiologic needs.

During my years in college, we were taught nursing theories in the Fundamentals of Nursing but there was no real application. The nursing practice in the Philippines is medically oriented. Nursing is too doctor dependent meaning nurses’ practice “behind” the doctor and not alongside them. It’s probably because of the unwritten hierarchy in the medical field. In addition to this, the nurse to patient ratios is horrendous. Nurses are also underpaid and would only give effort commensurate to their salaries

An overworked underpaid nurse will not think about the high ideals that nurses ought to be. Nevertheless, I reject the idea of a mechanized nurse dependent on the doctor’s order to function. My nursing philosophy will be one of helping the patient attain their basic physiologic need in the period of illness when they are impaired in their functional abilities, aid them in their recovery efforts or achieving equilibrium. I believe that the provision of nursing care that is concentrated on identifying and addressing the areas with self-care deficits will assist the person in a position that will help them regain their health and functionality.

I shall do this with compassion, empathy, regard for the whole individual, with consideration of their unique attributes buoyed by a strong desire to help everyone with prejudice to no one and I will do this to the best of my abilities. I started my nursing practice with this philosophy in mind. Illness impairs an individual’s ability to fulfill their most basic needs. Nursing has a unique appreciation of Maslow’s hierarchy of needs because threats to homeostasis as the result of stress and illness can impair an individual’s ability to satisfy even the most basic of needs (Linton, 2016 p. 1273).

The nursing theory that fits my nursing philosophy is Dorothea Orem’s Self-Care theory. Orem’s theory is composed of three theories; the theory of self-care. The theory of self-care deficit and the theory of nursing process or nursing systems. These three theories are interrelated. According to Younas (2017), the theory of self-care describes why and how human beings care for themselves. The theory of self-care deficit clarifies why and how human beings can be helped through nursing. The theory of nursing systems describes relationships between nurses and patients and the importance of these relationships for quality nursing care.

Self-care pertains to the person’s activities to maintain and sustain health and wellbeing. These are the activities one does regularly such as eating, bathing, dressing, grooming, relaxation, sleeping. These activities may be impaired temporarily because of illness. As my first clinical exposure as a nursing student was pediatrics, this self-care requisite has to be fully provided by nursing. My first job in the United States was at a skilled nursing facility. The residents of the facility have lost that capacity to perform some or all of the activities that will allow them to perform activities of daily living. Extremes of age, the very young, the very old and those who are ill will have self-care deficits. As an infant progress through its growth and development, they will be taught or will pick up skills necessary to maintain health and well-being. As a person matures, he picks up the expertise to properly take care of his health and maintaining it.

Younas (2017), mentions that Orem proposed three main assumptions concerning self-care requisites. First, human beings possess common needs for the consumption of materials necessary to sustain life (universal self-care requisite). Second, human beings require various actions to promote their growth and development throughout different life stages (developmental self-care requisite). Third, deviation from the normal structure and functional well-being requires actions to reduce occurrences and also to control the effects of any deprivation (health deviation self-care requisite). Self-care deficits can occur when the patient does not have the requisite knowledge and skills to self-manage. Orem’s theory shows why people need nursing when they possess limited knowledge and lack the ability to engage in self-care (Gomez, Castner & Hain, 2017).

Self-care includes careful measures to meet this requirement. The infant, the hospitalized person, the elderly in the nursing home stricken with dementia will not be able to meet these self-care requirements and thus will require nursing assistance.  Being cognizant of this realization, it is clear that nursing will be beneficial to these individuals. Simply put, let us nurse them back to health. I learned early in my fundamentals of nursing care that nursing is an act. Orem mentions assumptions about deliberate action in which there are two: deliberate action and patients and deliberate action and nursing. Deliberate action and patients – to perform this, patients should be aware of their conditions and situations and the difficulties associated with them. They should have the capacity to manage these difficulties in the best possible ways. Deliberate action and nursing – nursing practice is a deliberate action that is performed by members of a social group to benefit others in specified ways (Younas, 2017). Nursing actions are geared toward self-care deficits identified using the nursing process. Assessment is the part where the nurse interacts with the patient gathering bio-psycho-social-psychological information regarding the patient and their illness. The nursing diagnosis is the part where the nurse makes judgment about functionality, the extent of interventions or the patient will just need health teachings. Intervention stage is the part where the nurse employs the actions needed to assist the patient overcome their illness state or this is the part where education or health teachings are given. Evaluation, the last part of the nursing process, is the part where the plan is assessed if it has been helpful by seeing the patient improve or patient condition deteriorated to some degree. Let us say for example a patient who has difficulty breathing will lack oxygen to satisfy metabolic demands. This is the self-care deficit identified. The nursing diagnosis is that there is potential for inadequate oxygenation. Our independent nursing intervention would be to raise the head of the bed to help the lungs expand. The intervention helped the patient by verbalizing relief from dyspnea and pulse oximetry of 98%.

According to Hagran and Fakharany (2015), Orem’s theory appears to be illness oriented. Orem also neglected the dynamic nature of health care. So in Orem’s theory there has to be an identification of self-care deficit for nursing assistance to commence. Furthermore, this theory is a general systems theory which does not take into account individualized variables. Orem treats the nursing system as a single entity instead. This causes some individuals who may have physical, mental, or emotional deficits that prevent self-care from possibly receiving the primary care they need. Health is also a dynamic entity, always changing. Under the guise of this theory, this is not always the case. The theory is also oriented to illnesses, so the traumas and other health concerns are not addressed whatsoever. If someone is consistently in good health, the assumption is that they are maintaining their self-care appropriately (Dorothea Orem self-care deficit nursing theory explained, 2017).

References:

  • Dorothea Orem self care deficit nursing theory explained [Web log post]. (2017, January 17). Retrieved from

    https://healthresearchfunding.org/dorothea-orem-self-care-deficit-nursing-

    theory-explained/
  • Gomez, N. J., Castner, D., & Hain, D. (2017). Nephrology nursing scope and standards of practice: Integration into clinical practice.



    Nephrology Nursing Journal,




    44

    (1), 19-27. Retrieved from https://search.proquest.com/docview/1870848858?accountid=131932
  • Critique of Orem’s theory. (2015).

    The Journal of Middle East and North Africa Sciences

    ,

    1

    (5), 12-17. Retrieved from  https://pdfs.semanticscholar.org/5761/17009ae992dc2e2ee652cb66c03020d633f2.pdf
  • Linton, A. D. (2016). Psychologic response to illness. In

    Introduction to medical-Surgical Nursing

    (6th ed., p. 1273). Philadelphia, PA: Saunders.
  • Younas, A. (2017). A foundational analysis of Dorothea Orem’s self-care theory and evaluation of its significance for nursing practice and research.

    Creative Nursing

    ,

    23

    (1), 13-23. doi:10.1891/1078-4535.23.1.13

The Impacts of Communication in Healthcare

The primary root of errors in the medical field is caused by ineffective team communication. A multitude of evidence depicts the adverse events that are as a result of errors that happen at unacceptable rates particularly in the patient setup. In most cases, ineffective or barriers to effective communication among the involved parties are the main contributors to these errors. For instance, failure in communication has been uncovered as being the root cause of over 60% of events that have been brought to attention to the Joint Commission on Accreditation of Healthcare Organizations (Leonard, 2014). A similar report highlights the role of ineffective communication in error making. The report cited “communication difficulties at all levels of the hospitals, including doctors to doctors, doctors to nurses, nurses to nurses as well as nurses to doctors” as being the underlying factors that contribute to the death of a majority of the pediatric patients (Leonard, 2014). The primary objective of the project is mainly meant to unearth the ineffective features communication particularly in the healthcare as well as classify their impacts.

Heisler (2012) asserts that in modern healthcare, it all entails teamwork rather than individuals effort. This calls for cooperation from professionals from all the disciplines concerned. However, a lot of evidence points out that these much-needed change has not been incorporated and supported by radical changes in the systems for effective communication between healthcare practitioners and in particular across all fields. There is a positive correlation between ineffective inter-professional teamwork and a compromised patient needs, tension, distress among the staffs as well as inefficient service delivery. The project will similarly focus on the merits of having in placed an active communication channel that aims at sharing clinical information between the healthcare professionals. Also, it will also highlight visible evidence of information sharing between the inter-professionals as well as the challenges encountered in healthcare communication. The project will also bring into the limelight the impacts of communication in healthcare. Though the focus will be mainly on hospital-based scenarios, the lessons extracted can as well be applied to healthcare settings at large.


Characteristics of Effective Healthcare Teams

Through an extensive consideration of the critical factors that influence team performance in a majority of the fields, Leonard (2014) came up with a model involving five key dimensional areas in effective teams: effective team leadership, routine performance monitoring, behaviour backup, adaptability as well as team orientation. All these factors are coordinated by vouching mechanisms of total trust, effective communication and shared intelligence models.

Leadership entails a multitude of factors such as team coordination, task coordination, supervision, planning, and team motivation to enhance productivity as well as establishing a favourable environment to carry on with daily routines (Atherton et al., 2012). Common performance monitoring calls for sufficient understanding of the atmosphere around to enable monitoring and control of all the team members. This has the benefit of easier identification of laxity or lapses or even work overload among the staffs. For backup behaviour, it’s vital to understand other employees’ tasks that translate to enabling supportive actions to be administered by the team members. Such activities may involve workload redistribution or support.

Adaptability helps a team to effectively respond to any change that may happen in the environment and similarly accommodate the moves by the patients’ needs

(Zwarenstein, 2009). It will be effective in that the needs of the patients will not be altered at all and thus patient management will be effective. Team orientation involves and incorporates the need to take other staffs ideas and perspectives into consideration. The belief is that the team’s objectives and goals should be aligned by the wellbeing of the patient as they are more crucial and important than personal goals.

For these five critical dimensions of effective teams to be achieved, then all the staffs must entirely trust and respect each other to give and consequently receive feedback on their performance (Free et al., 2013). Additionally, the members must be adept of communication skills to convey their information effectively. Similarly, the sharing of a mental model is paramount. A shared mental model has been termed to be one of the critical underpinning factors that contribute to effective teamwork and in particular in healthcare. Through mental models, there is a mutual understanding of all situations, the intention for treatment, and the duties and roles of every person in the team. Also, there will be an anticipation of other’s needs, identification of changes in the clinical scenario as well as adjusting strategies as its needed. Zwarenstein (2009) argues that without this vital mental model, the various individuals of the team cannot entirely contribute to solving problems or even in decision making. One of the core requirements for enacting and developing a mutual mental model that would lead to effective team performance is useful information sharing between team members.


Information Sharing: a Challenge Encountered by Healthcare Teams

Some scenarios depict numerous problems that healthcare encounter as a result of difficulties in communication among the staffs. For instance, a meta-analysis involving several ranges of fields indicated that information sharing has a positive correlation with team performance.  There are numerous interfaces whereby the transmission of information between the staffs of the healthcare team is essential for effective and safe patient care. There has been an inadequacy in information sharing in context interface such transfers between departments, extreme-acuity settings and in particular in the emergency departments or even in the operating room, sharing of crucial information across inter-professionals, and ineffective handover of patients during shift changes (Heisler, 2012).

During a study carried out on patient ward handovers, the minority of the patients were confident regarding their patients’ handovers. In another study carried out by (Leonard, 2014) concerning the operational room communications, he categorized almost a half of the communication situations as ineffective and almost a quarter of these had tremendous adverse effects. Such included inefficiency, wastage of resources, delay in catering for the patients, tension and even procedural errors. Atherton et al. (2012) assert that teams who rarely shared information concerning the patients before the commencement of any curative surgery or even during post-surgery handover were in more trouble of causing surgical complications as compared to those teams that frequently shared crucial information regarding the patient. For the majority of those who witnessed postoperative handovers, they pointed out that most of the crucial and critical information such as intraoperative issues or allergies was not adequately disseminated from the operating room to the concerned ward nurses. There is also supporting evidence that suggests that through incorporating specific techniques that are geared towards improving information dissemination can go a long way in improving clinical management. Christensen & Remler (2009) highlights that such techniques may involve, ensuring that there is a high acuity setting, emergency declaration as well as information sharing with the team involving a crisis.

Similarly, it’s prudent to brainstorm on an issue through enhancing verbal observations as well as embracing decision-making processes with the team to share ones, mental model. The main determinants of failure in information sharing involve educational, organizational, and psychological factors. This hinders effective communication among the team members as well as effective patient care.



Educational determinants

Considerable attention has been emphasized on the doctor to patient communication in most of the undergraduate medical fields without laying a lot of emphasis in training medical students on effective communication with other professionals in the same area. Christensen & Remler (2009) points out that every single professional group has its unique way or arranging information which is attributed to different educational curriculums. There is a disparity between various professional groups regarding content delivery, the structure of the data as well as the timing of the information, and thus they may not be able to comprehend the role, duties and priorities of other professional groups. Health professionals’ education is largely centred on a specific discipline with very minimal interaction from other healthcare disciplines. Very few healthcare providers are trained specifically on teamwork (Leonard, 2014). Discipline separation and disparities in education offer minimal effort to address the misunderstanding of other disciplines, roles, priorities or responsibilities and thus this adversely impacts inter-professional teamwork when it’s required.



Psychological determinants

The primary part of healthcare professional education is the development of a reputable professional identity either as a nurse or as a doctor. However, there are always some challenges faced in the process. Psychologically, in accordance to social identity theory, it points out that members of any professional group such as nursing, medicine or any other allied health field,  they tend to perceive their attributes as being superior and those of the other groups as being inferior (Atherton et al., 2012). Similarly, there is the specific calibre of individuals who have a high affinity for specific professions as well as specialities and thus strengthening this phenomenon. However, due to these professional allegiances, tension can build up from different professional groups when there are differing expectations on how issues should be handled. Another psychological barrier that may lead to ineffective communication is the healthcare structure which is hierarchical. Generally, the senior staffs are enthusiastic whenever they are issuing out commands to their juniors.

Consequently, the juniors are not in a position to challenge the decisions made but only to comply with it. They ultimately conceal their suggestions which would otherwise be important. The hierarchical structure has proven to have disastrous repercussions in aviation whereby the junior pilots opted not to go against misguided decisions made by their superiors.



Organizational determinants

The physical environment of healthcare, as well as the geographical distribution of patients within the healthcare, can influence the efficient scheduling of activities involving patients care team. Such activities include scheduling meetings to discuss patients’ welfare as well as ward rounds. Atherton et al. (2012) point out that majority of these organizational and geographical determinants acts as barriers to effective communication between junior staffs and the seniors when it calls upon coordination of patients across different wards that have different crews. Similarly, nurses who are conversant with the patient may be absent when crucial decisions are made regarding their patient. In reality, all the staffs may be aware of what is required to have effective communication between inter-professionals, but the environment may not be favourable to facilitate this. Additionally, varying clinical areas may apply incompatible soft wares or even different forms and thus making the interpretation of the information difficult.


Importance and Impacts of Effective Healthcare Communication

Ensuring that there is effective communication as well as enhancing teamwork is vital in ensuring delivery of high quality and safety for all the patients.one of the final factor that leads to inadvertent patient complications is the breakdown of the communication process. Medical care is complex in its own, and this is later coupled with inherent factors from the professionals. This makes it important for all the heath cares to have a common communication tools, creating a favourable environment for each to have their ideas and suggestions listened to and also shared a common language in case of emergencies. Leonard (2014) opines that effective communication is either personality or situation dependent. Also, there is need to learn lessons on effective techniques to achieve change in culture, improve on the quality of working environment, practising favourable transfer policies, and evolve methods geared towards the demonstration of benefits of such duties.

Through this vast experience in enhancing teamwork as well as undergoing communication training and undertaking clinical projects, then specific success issues have been evident. Perceiving medical culture from a different perspective is prudent. The vital element is dissociation of the inevitable errors as well as communication failures that are related to human performance in line with clinical competency. Christensen & Remler (2009) consents that it’s effective to approach improvement of communication from the perspective of having the desire of correcting flaws associated with systems and the use of standard communication tools. This ensures that all activities are carried on smoothly, and the safety of every individual is taken into consideration. Allocation of ample time to enlighten health cares about increased system errors as well as inherent inhibiting factors of human performance aids in dissociating error from the initial perception of mistakes as being considered as episodes of individual professional failure.

Two significant requirements of having a successful healthcare change are; adequate support from the managerial level as well as having in places a firm healthcare leadership (Heisler, 2012). In the medical field, physicians who stand with their concerns and voice their voice on the right path to follow and support it firmly make a tremendous impact on the profession. The other calibre of the physicians waits in awe to check out if the projects will be a success before associating with them publicly. They leave everything to the nurses and other staffs to have an uphill task of pushing the ideas up against the hierarchy, and predictably most of these efforts are futile. Free et al. (2013) asserts that embedding changes in the healthcare field are paramount. Through such essential reforms, the days are made safer simpler, and even more accessible for every individual to operate and carry on their activities and duties. Instantly the changes have been enacted, then having a concise and clear focus is essential as well as committing finite time to the individuals involved. Additionally, measuring the success rate of effective communication is all important.

Similarly, communication failures depict a critical scenario where there is team discourse. They can be targeted for initiating training to improve communication competence of the professional team. Each scene is definable and easy to demonstrate to all the team members. Heisler (2012) argues that it’s easy to analyze multiple dimensions of effective communication and how they are associated to promote or even undermine information transfer as well as enhancing negotiation of essential decisions in the operating room. Contrary to expectations, failure in communication is necessary for the part since they can act as a signal of a problem as it originates at a specific point in either system or attitudinal processes.

To date, it’s evident that teaching as well as embedding various tools and behaviours can go a long way in providing a lot of clinical benefits. The ultimate goal is meant to show a tremendous reduction in adverse effects on patients and having in place improved clinical outcomes via the adoption of such tools and behaviours to facilitate effective communication in all levels of the professional healthcare.


References

  • Atherton, H., Sawmynaden, P., Sheikh, A., Majeed, A., & Car, J. (2012). Email for clinical communication between patients/caregivers and healthcare professionals.

    Cochrane Database of Systematic Reviews

    , (11).
  • Christensen, M. C., & Remler, D. (2009). Information and communications technology in US health care: why is adoption so slow and is slower better?

    Journal of health politics, policy and law

    ,

    34

    (6), 1011-1034.
  • Free, C., Phillips, G., L., Edwards, P.& Haines, A(2013).The effectiveness of mobile-health technologies to improve health care service delivery processes: a systematic review and meta-analysis.

    PLoS medicine

    ,

    10

    (1), e1001363.
  • Heisler, M. (2012). The relative importance of physician communication, participatory decision making, and patient understanding in diabetes self‐management.

    Journal of general internal medicine

    ,

    17

    (4), 243-252.
  • Leonard, M. (2014). The human factor: the critical importance of effective teamwork and communication in providing safe care.

    BMJ Quality & Safety

    ,

    13

    (suppl 1), i85
  • Zwarenstein, M., (2009). Interprofessional collaboration: effects of practice-based interventions on professional practice and healthcare outcomes.

    Cochrane Database Rev

    ,

    3

    (3), CD000072.

You share half of your genetic makeup with each of your parents- but you are no doubt very different from both of them. Spend a few minutes listing some of the similarities and differences between you

You share half of your genetic makeup with each of your parents, but you are no doubt very different from both of them. Spend a few minutes listing some of the similarities and differences between you and your parents. Then answer the following question: How do you think your unique environment and experiences have contributed to some of the differences you see?

What clinical manifestations are present in Ms. G and what recommendations would you make for continued treatment? Provide rationale for your recommendations.

What clinical manifestations are present in Ms. G and what recommendations would you make for continued treatment? Provide rationale for your recommendations.

 

 

Introduction to Pathophysiology and Nursing Management of Disease, Cell Structure, Inflammation, and Immune System

Critical thinking questions

What clinical manifestations are present in Ms. G and what recommendations would you make for continued treatment? Provide rationale for your recommendations.

The clinical manifestation present in Ms. G are redness of the left leg (Erythema), edema signified by increased diameter of the left calf, suppuration of thick yellow drainage, and increased temperature of 38.9 degrees Celsius. The inflammation is also spreading from the ankle-knee and presently the calf region. There is systemic manifestation of fever and elevated white blood cell count. There is hence need for recommendation for continued treatment and administration of self and family care for the patient (Canadian Diabetes Association, 2008).

The recommendations for continued treatment of Ms. G would include: optimum glycemic control since the presence of infection may lead to increased glucose level which based on the rationale that it decreases the resistance to infection. Another intervention is debridement of devitalized tissues, treatment of the staphylococcus aureus infection with antibiotics and bed rest (Moorman, 2012). Another important approach is to determine whether the infection is limb threatening or life threatening. Another recommendation is to test for drug resistance and sensitivity of the infection through collecting a specimen from the wound. This would evade the risk of (MRSA) methicillin-resistant staphylococcus aureus (Albert, 2012).

Identify the muscle groups likely to be affected by Ms. G’s condition by referring to “ARC: Anatomy Resource Center.”

The muscle groups likely to be affected by Ms.G’s condition are the flexor hallucis longus, flexor digitorum longus, and the tibialis anterior muscles which attach around the medial malleolus.

3.What is the significance of the subjective and objective data provided with regard to follow-up diagnostic/laboratory testing, education, and future preventative care? Provide rationale for your answer.

Subjective data shows numbness/ chilling of the limb and pain at rest signifies ischemia, which may complicate the infection and lead to poor or no healing of the wound. This is due to lack of supply of oxygen, nutrients and antibiotics to the tissue of the limb. It may affect future care by necessitating amputation or debridement of devitalized tissue to prevent the spread of the infection to the rest of the body (Alfred, 2012). In this context, the patient requires substantive education on self-care to prevent possibility of amputation. Lack of help in feeding signifies risk of loss of control of glucose levels, hence patient’s and her family education and preventative care program for subsequent or home care is based on subjective data. Follow-up and diagnostic testing is based on the objective data provided since it will demonstrate the prognosis of the disease.

References

Albert, N. (2012). Fluid Management Strategies in Heart Failure. Critical Care Nurse,32

(2):pp.20-32.

Canadian Diabetes Association (2008). Clinical Practice Guidelines for the Prevention

and Management of Diabetes in Canada. Canadian Journal of Diabetes, 8 (32),

28-46

Moorman, S. (2012). Patient Education is Critical to Minimizing the Risk of Recurrence and

Long-term Diverticular Complications. Journal of Christian Nursing, 29 (2), pp. 83-89

Schmidt, P. and Tuder, M. (2010). Role of Apoptosis in Amplifying Inflammatory

Responses in Lung Diseases Journal of Cell Death, 3(2), pp. 41–53

Concept Analysis: Using Walker and Avant method to develop a concept analysis for your phenomenon of interest

Concept Analysis: Using Walker and Avant method to develop a concept analysis for your phenomenon of interest

Using Walker and Avant method develop a concept analysis for your phenomenon of interest. This assignment should be maximum 8 pages (excluding references, tables, pictures and graphics), double spaced, Times Roman, 12 font. Submit your assignment with a title page, abstract and reference page using APA 6th Edition (references should not be older than 5 years unless there is classic). References must include at least 8 nursing journals Concept to analyze is : Chronic Disease management program intervention in primary care improve glycemic values in poorly Diabetes patients. I will include a sample paper thus you can see my expectations , i need tables or graphics to be include not counting this in my total amount of writing pages content . This a doctorate level writing i need this assignment to be explicitly following my instructions . Any questions or extra info you may need please contact me . Guideline to write paper Select a concept and explain why you selected it 10 points______ Determine the aims of the analysis 10 points______ Identify the uses of the concept 15 points______ Determine the attributes 15 points______ Identify the Antecedents 10 points______ Identify the Consequences 10 points______ Define the empirical referents 10 points______ Discuss the importance of the concept in practice/research 15 points______ APA 6 edition format references in the text and in the references list 5 points______